Email denman.john@gmail.com and we'll get back to you. Including your iPhone model, iOS version, and what you were doing when the problem happened helps a lot.
You can permanently delete your account and all of its data from inside the app:
This immediately and permanently removes your account, profile, ratings, avatar, and workout history from our servers. It cannot be undone, and we don't keep a backup copy of the deleted account. If you can't get into the app, email us from your account's email address and we'll delete it for you.
Profile → Edit Ratings. New workouts and recommendations use the updated numbers right away.
Tournament results are based on the home city on your profile, which is set from the ZIP code you entered during setup. You can change it in Profile → Edit Profile. If there are no upcoming events in that city, the list will be empty rather than showing far-away events.
Accounts created with Google or Sign in with Apple sign in through that provider. Keep using the same button you originally signed up with.
No. Pickleball Genie suggests drills for training purposes only. It isn't medical, physical-therapy, or professional coaching advice — warm up properly, play within your limits, and talk to a qualified professional about any injury or health concern.
Workouts are generated by an AI model and can occasionally suggest something odd. Skip anything that doesn't suit you and let us know at denman.john@gmail.com so we can improve it.